Terms and Conditions

1. Acceptance of Terms

By accessing or using the Vynex.ai website (vynex.ai) or purchasing any services from us, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy.

If you are using our services on behalf of a business or organisation, you represent that you have authority to bind that entity to these Terms.

2. Description of Services

Vynex.ai provides YouTube channel growth services including, but not limited to:

• Niche research and market analysis
• YouTube channel audits
• Script writing and content strategy
• Video editing and post-production
• Image-based faceless video production
• YouTube channel management and automation

The specific scope, deliverables, timeline, and pricing for each engagement are agreed upon between Vynex.ai and the client before work begins and documented in a service agreement or proposal.

We reserve the right to modify, suspend, or discontinue any service at any time with reasonable notice.

3. User Accounts

Access to certain features of Vynex.ai requires a registered account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activity that occurs under your account
• Notifying us immediately of any unauthorised access at hello@vynex.ai

You must not share your account with others or create accounts under false identities. We reserve the right to suspend or terminate accounts that violate these Terms.

4. Payments and Refunds

All service fees are agreed upon in advance. Payment terms are specified in each service proposal or agreement.

• Invoices are payable within the timeframe stated on the invoice.
• Late payments may result in a pause or suspension of services.
• Refunds are evaluated on a case-by-case basis. For project-based work, if we have begun delivery, a partial refund may apply based on work completed.
• Subscription services may be cancelled at the end of the current billing cycle. No refunds are issued for partial periods unless otherwise agreed.

Disputes over charges must be raised within 14 days of the invoice date by contacting us at hello@vynex.ai.

5. Intellectual Property

Upon full payment for a delivered project, Vynex.ai assigns to the client full ownership of the specific deliverables produced for that project (e.g., edited videos, scripts, research reports).

Vynex.ai retains ownership of:

• All proprietary tools, templates, workflows, and systems used in producing deliverables
• All content on the Vynex.ai website, including text, design, code, and branding

You may not reproduce, distribute, or create derivative works from Vynex.ai's website content or proprietary materials without written permission.

6. Confidentiality

Both parties agree to keep confidential any non-public information shared during the engagement — including channel strategy, analytics, scripts, and business information — and not to disclose it to third parties without prior written consent.

This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.

7. Acceptable Use

You agree not to use Vynex.ai or our services to:

• Violate any applicable law or regulation
• Infringe the intellectual property rights of others
• Produce content that is harmful, fraudulent, defamatory, or violates YouTube's Terms of Service
• Attempt to gain unauthorised access to our systems or data
• Use automated tools to scrape or harvest data from our platform

We reserve the right to refuse or terminate services if we determine, at our sole discretion, that a client's intended use violates these terms or is otherwise harmful.

8. Disclaimers and Limitation of Liability

Our services are provided "as is" without warranties of any kind, whether express or implied.

We do not guarantee specific results — including but not limited to subscriber growth, view counts, revenue, or YouTube monetisation approval. YouTube's algorithm and policies are outside our control.

To the maximum extent permitted by applicable law, Vynex.ai's total liability for any claim arising from our services is limited to the amount paid for the specific service giving rise to the claim in the 30 days prior to the claim.

We are not liable for indirect, incidental, consequential, or punitive damages including lost profits, lost data, or business interruption.

9. Termination

Either party may terminate an ongoing service engagement with written notice as specified in the relevant service agreement.

We may suspend or terminate your access to our platform immediately if you breach these Terms. Upon termination, you must cease all use of our platform and any Vynex.ai materials not covered by completed project assignments.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Vynex.ai is registered. Any disputes arising from these Terms shall be resolved through good-faith negotiation. If negotiation fails, disputes may be submitted to binding arbitration or the appropriate courts of the governing jurisdiction.

11. Changes to These Terms

We may update these Terms from time to time. We will notify registered users of significant changes via email or a notice on our platform. Continued use of our services after changes take effect constitutes acceptance of the revised Terms.

We recommend reviewing these Terms periodically. The "Last updated" date at the top of this page indicates when the most recent revision was made.

12. Contact

If you have questions about these Terms, please contact us:

• Email: hello@vynex.ai
• Website: vynex.ai/contact